If you're encountering QuickBooks Error 6190, it can significantly disrupt your business operations by preventing access to your company file. This error is often related to file discrepancies or network issues, but the good news is that it's fixable. For immediate assistance, please contact our support team at 1-855-550-0054.

What is QuickBooks Error 6190?

QuickBooks Error 6190 usually occurs when you try to open your company file in single-user or multi-user mode. This error indicates that the file you're attempting to access is either corrupted, already in use by another process, or has discrepancies between the transaction log (.TLG) file and the company file (.QBW).

The error message typically reads:

"Error -6190, -816: QuickBooks is unable to open this company file. It may have been opened by another user."

This error can prevent you from accessing your financial data, causing delays and inefficiencies in your workflow.

Causes of QuickBooks Error 6190

Several factors can contribute to the occurrence of QuickBooks Error 6190, including:

1. Mismatch Between .TLG and .QBW Files: If the transaction log file (.TLG) doesn’t match the company file (.QBW), QuickBooks may throw this error.
2. File in Use by Another User: If another user is logged into the company file in single-user mode, you won't be able to access the file, leading to Error 6190.
3. Corrupted Company File: A corrupted or damaged QuickBooks company file can trigger this error.
4. Network Issues: Problems with your network connection, especially in multi-user mode, can cause the error.
5. Incorrect File Extensions: If the file extensions of your QuickBooks files are incorrect or corrupted, the software may not be able to read the files properly.

Solutions to Fix QuickBooks Error 6190

To resolve QuickBooks Error 6190, follow these troubleshooting steps. It’s important to try each solution in the order presented to avoid further complications.

Solution 1: Use the QuickBooks File Doctor Tool

The QuickBooks File Doctor Tool is an automated tool that can diagnose and fix many issues related to company files, including Error 6190.

1. Download and Install QuickBooks Tool Hub:

• If you don’t have it installed, download the QuickBooks Tool Hub.

1. Run QuickBooks File Doctor:

• Open QuickBooks Tool Hub and select Company File Issues.
• Click on Run QuickBooks File Doctor.
• Browse and select your company file.
• Choose Check your file and then Continue.
• Enter your QuickBooks Admin password when prompted.

1. Allow the Tool to Repair:

• Let the QuickBooks File Doctor Tool scan and repair your company file. This process might take some time, depending on the size of your file.

1. Reopen QuickBooks:

• After the repair process is complete, try opening the company file again.

Solution 2: Verify that No Other User is Logged In

Ensure that no other user is logged into the company file in single-user mode.

1. Check User Logins:

• Ask all users to log out of QuickBooks.
• Restart the computer hosting the company file.

1. Switch to Multi-User Mode:

• Open QuickBooks on your computer.
• Go to File > Switch to Multi-user Mode.

1. Try Accessing the Company File:

• Attempt to open the company file again to see if the error persists.

Solution 3: Rename the .TLG and .ND Files

Renaming the .TLG (transaction log) and .ND (network data) files will force QuickBooks to create new ones, which can resolve issues caused by file discrepancies.

1. Locate the Files:

• Go to the folder where your QuickBooks company file is stored.
• Look for the files with the same name as your company file but with the extensions .TLG and .ND (e.g., MyCompanyFile.qbw.tlg and MyCompanyFile.qbw.nd).

1. Rename the Files:

• Right-click on each file and select Rename.
• Add .old to the end of the file name (e.g., MyCompanyFile.qbw.tlg.old and MyCompanyFile.qbw.nd.old).

1. Restart QuickBooks:

• Open QuickBooks and try to access the company file again. QuickBooks will automatically generate new .TLG and .ND files.

Solution 4: Check for Data Corruption

A corrupted company file can also cause QuickBooks Error 6190. To check for and repair data corruption:

1. Run the Verify Data Tool:

• Open QuickBooks and go to File > Utilities > Verify Data.
• Let QuickBooks check the company file for data integrity issues.

1. Run the Rebuild Data Tool:

• If the Verify Data tool finds any issues, go to File > Utilities > Rebuild Data.
• Follow the prompts to rebuild the data.

1. Reopen the Company File:

• After the rebuild process is complete, try opening the company file again.

Solution 5: Move the Company File to a Different Location

Moving the company file to a different location can sometimes resolve access issues related to file path or network problems.

1. Create a New Folder:

• On the same computer, create a new folder in a different location (e.g., on the desktop).

1. Move the Company File:

• Copy your QuickBooks company file (.QBW) and associated files (.TLG and .ND) to the new folder.

1. Open QuickBooks:

• Open QuickBooks and navigate to the new file location.
• Try opening the company file from this new location.

Solution 6: Update QuickBooks to the Latest Version

An outdated version of QuickBooks can lead to various errors, including Error 6190. Ensure that your QuickBooks software is up to date.

1. Check for Updates:

• Open QuickBooks and go to Help > Update QuickBooks Desktop.
• Click Update Now and select Get Updates.
• Once the update is complete, restart QuickBooks.

1. Try Accessing the Company File:

• After updating, attempt to open your company file to see if the issue is resolved.

Solution 7: Disable Hosting on Workstations

Hosting should only be enabled on the server where the company file is stored. Disabling hosting on all other workstations can help resolve Error 6190.

1. Disable Hosting on Workstations:

• Open QuickBooks on each workstation.
• Go to File > Utilities.
• If you see Stop Hosting Multi-User Access, select it to disable hosting.

1. Verify Hosting on the Server:

• Ensure that hosting is enabled only on the server where the company file is stored.

1. Restart QuickBooks:

• Try accessing the company file in multi-user mode again.

When to Contact Support

If none of the above solutions resolve QuickBooks Error 6190, it may be time to seek professional assistance. Our expert support team is ready to help you troubleshoot and fix the issue so you can get back to business without further delays. You can reach us at 1-855-550-0054 for immediate support.

Conclusion

QuickBooks Error 6190 can be a significant hurdle in your accounting process, but it's not insurmountable. By following the steps outlined in this guide, you can resolve the error and regain access to your company file. Whether the issue lies in file discrepancies, user conflicts, or network problems, these solutions will guide you through the troubleshooting process. Should you require further assistance, don't hesitate to contact our support team at 1-855-550-0054 for expert guidance.

This content provides a thorough explanation and solution for QuickBooks Error 6190, with your requested contact number mentioned at the beginning and end.